Frequently Asked Questions
Everything you need to know about shopping with Overlays.
How long does shipping typically take?
Domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal.
How do I know which size to order?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
At Overlays, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-trade factories.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to follow your package's journey.